Privacy Policy
We believe privacy should be simple, transparent, and under your control. This policy explains exactly how we handle your data.
Last Updated
January 7, 2025
Reading Time
~12 minutes
Data Sales
We never sell
Jurisdiction
Oklahoma, USA
Recent Changes
January 7, 2025: Added new section on AI training data processing and clarified video recording policies for virtual sessions.
Privacy at a Glance
What We Do
- ✓ Collect only what's needed for training services
- ✓ Use data to improve your learning experience
- ✓ Share data only with your consent
- ✓ Protect your information with enterprise security
What We Never Do
- ✗ Sell your personal information
- ✗ Share data without clear purpose
- ✗ Use tracking for advertising
- ✗ Keep data longer than necessary
1. Information We Collect
Plain English: We collect information you give us directly, information from your training activities, and basic technical information to keep our services running smoothly.
Direct Information
Show Details
- • Name, email, phone
- • Company & job title
- • Account credentials
- • Payment information
- • Professional background
Training Data
Show Details
- • Session recordings (with consent)
- • Chat messages
- • Attendance records
- • Assessment results
- • Course progress
Technical Data
Show Details
- • IP address & device info
- • Browser & OS details
- • Usage patterns
- • Performance data
- • Error logs
2. How We Use Your Information
Plain English: We use your information to deliver training services, communicate with you, improve our offerings, and comply with legal requirements. That's it.
Service Delivery
Primary purpose: Providing AI training services
View specific uses
- • Manage course enrollments and access
- • Process payments and billing
- • Send session reminders and materials
- • Track progress and issue certificates
- • Provide technical support
Communication
Keeping you informed and supported
View specific uses
- • Respond to your questions and requests
- • Send important service updates
- • Provide customer support
- • Share relevant training opportunities (with consent)
Service Improvement
Making our training better for everyone
View specific uses
- • Analyze learning patterns and effectiveness
- • Develop new course content
- • Improve platform functionality
- • Ensure quality control
Legal & Security
Protecting you and our business
View specific uses
- • Comply with legal obligations
- • Enforce our terms and policies
- • Prevent fraud and abuse
- • Maintain platform security
3. Your Privacy Rights
Plain English: You're in control. You can access, correct, delete, or export your data anytime. Just ask.
Access Your Data
Request a copy of all personal information we have about you.
Correct Information
Update or fix any inaccurate personal information.
Delete Your Data
Request deletion of your personal information (subject to legal requirements).
Export Your Data
Get your data in a portable format to take elsewhere.
Limit Processing
Restrict how we process your information in certain situations.
Object to Processing
Opt out of certain uses of your information.
How to Exercise Your Rights
Contact us at privacy@executiveai.training or use the buttons above. We'll respond within 30 days.
4. Information Sharing
Important: We never sell your personal information. We only share data with trusted partners who help us provide services, and only when necessary.
Trusted Service Providers
We work with carefully selected partners who help us deliver our services:
Stripe, PayPal (for secure transactions)
Zoom, Microsoft Teams (for training)
Course communications
AWS, Google Cloud (for data security)
Legal Requirements
We may disclose information when required by law, court order, or government request. We'll notify you unless legally prohibited.
Business Transfers
If our company is acquired or merged, your information may be transferred. You'll be notified of any changes in ownership.
5. Security Measures
Security First: We use enterprise-grade security measures to protect your information, including encryption, access controls, and regular security audits.
Data Encryption
All data encrypted in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls and multi-factor authentication for all team members.
Regular Audits
Quarterly security assessments and penetration testing.
Staff Training
All employees complete privacy and security training with signed confidentiality agreements.
Incident Response
24/7 monitoring with established incident response procedures.
Secure Infrastructure
SOC 2 compliant cloud infrastructure with redundant backups.
6. Cookie Policy
Plain English: We use cookies to keep you logged in, remember your preferences, and analyze how our site is used. You can control these through your browser settings.
Essential Cookies
Required for basic site functionality
- • Authentication tokens
- • Session management
- • Security features
Analytics Cookies
Help us improve our services
- • Usage patterns
- • Performance monitoring
- • Feature effectiveness
7. Data Retention
Plain English: We keep your data only as long as needed to provide services or as required by law. You can request deletion anytime.
Account Information
Retained for the duration of your account plus 30 days for cleanup
Training Records
Kept for 7 years for certification and compliance purposes
Video Recordings
Stored for 6 months unless longer retention is agreed upon
8. International Transfers
Plain English: Some of our service providers are located outside your country. We ensure your data is protected with appropriate safeguards wherever it goes.
Data Protection Measures
- • Standard Contractual Clauses (EU-approved)
- • Adequacy decisions from relevant authorities
- • Privacy Shield certification (where applicable)
- • Your explicit consent when required
9. Legal Bases (GDPR)
For EU Residents: We process your data based on specific legal grounds required by GDPR. Here's what applies to different types of processing.
Contract Performance
Processing necessary to provide the training services you've signed up for
Legitimate Interests
For business operations, security, and service improvements that benefit you
Consent
For marketing communications and optional features like video recording
10. California Privacy Rights
For California Residents: You have additional privacy rights under the California Consumer Privacy Act (CCPA). Here's what you can do.
Your CCPA Rights
- • Know what personal information we collect and use
- • Delete your personal information (with exceptions)
- • Opt out of data sales (we don't sell data)
- • Non-discrimination for exercising these rights
How to Exercise Rights
Contact us at:
Email: privacy@executiveai.training
Phone: 1-800-XXX-XXXX
Response time: 45 days
11. Video Recording Policy
Training Sessions: We may record virtual training sessions for quality and review purposes. Your consent is always required before any recording begins.
Recording Practices
- • Clear notification before recording starts
- • Participant consent required for each session
- • Option to participate without being recorded
- • Secure storage with restricted access
- • Automatic deletion after 6 months
Your Options
You can turn off your camera and microphone at any time during a session if you prefer not to be recorded. This won't affect your ability to participate in the training.
Questions About Privacy?
Privacy Team
Email: privacy@executiveai.training
Response Time: Within 1 business day
Phone: Available for urgent matters
Mailing Address
Grey Matter LLC
Data Protection Officer
Tulsa, Oklahoma
United States
Last Updated: January 7, 2025 | Next Review: January 2026
For EU residents: You may also contact your local data protection authority with privacy concerns.